By Joe Pagano
General Manager, Positive Adventures
For the past three weeks we had the pleasure of having an intern from a local high school here in San Diego become a part of our team. Typical internships, especially at such a young age, are filled with menial tasks like filing and assistant work…we’ve all been there. Luckily, PA is never one to do things in a typical way, and this internship was no different.
Coming into this, our intern didn’t know what to expect (and neither did we). We immediately allowed him to be involved in every aspect of the business. He was invited to our daily huddles (even led a few!), worked with me on GM projects, and worked with each department (Logistics, Operations, Sales). What we discovered is that by fully engaging this young man into our daily meetings and tasks, rather than simply telling him to shred paper or organize coffee mugs, he rose to the occasion and quickly became what we all pride ourselves on being…a team member. He went above and beyond because we gave him the freedom to do so. We talk about culture being as big a part of our success as anything, and not only did he fit into this culture but added to it greatly!
In teaching this student about our work, he left us with an amazing gift. On his last day his teacher and several of his classmates came to the office for a final presentation on what he had been doing here for close to a month. He took us through his experiences in each department and talked about the projects he had a part in. During our questions he was asked what his favorite and most memorable part of being at Positive Adventures had been. His answer; the people. He went on to mention and describe each of the staff members at length with authentic joy and admiration. He told us how upsetting it was to think about not coming into the office on Monday morning and seeing all his fellow team members.
It’s the People, people! Make impactful relationships and culture as important as anything you do as a business. This will come through in the office, to clients, to partners and even to a high school kid who once envisioned work as a boring and stale place that people loathed being at. Being part of a work place that feels like a home away from home is something that we all should be striving for.
Have a great week!